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Quality of the Care Process, Communication, follow up, staff service
My mother was admitted here due to high BP and fever. Doctors were good and they treated her well. Admission process was bit delayed as we reached hospital emergency late in night. Shifting to room took couple of hours. Nurses were quite helpful but they seemed a bit over occupied. Sometime if we call them they said will come but after multiple reminders only. Felt this may be due to too many rooms in the floor. Night shift nurses were bit more responsive. Noticed the rooms were not in good condition and badly in need of a maintenance and upgrade due to ageing. Bathrooms had all rusted pipes. Bit shocked to find even the sheets provided were torn!! Considering the amount they charge as room rent request management to check on this aspect on priority.Lab and scan facilities were good. Discharge formalities were good but final bill preparation took quite a while.
If you get room in higher floors be prepared to wait long for the lifts.
They have ample parking space and also there is restaurant within hospital which does room service. Except room other things are good.
I've just had a most enjoyable experience at Sunrise Hospital, Kochi with their health package. Made more pleasurable by their superb staff . Shefi, bhanana and shuhaib. I would recommend this package to everyone.
Sunrise Hospital in Kakkanad is an exceptional healthcare facility. Dr. Nassar Yusuf provided me with expert consultation, demonstrating deep expertise and care. The nursing staff, in particular, were remarkably helpful and attentive throughout my visit, making my experience truly commendable.
The difference they make is that the doctors and nurses and everyone cares about every patient. It's not that busy but parking is a problem. And casualty needs some work but overall they are good and you get a personal touch.
Everyone on nursing duty at 3rd floor was very well behaved and very caring from admission to discharge they were truly angels on earth. Special thanks to Dr Gregory Sir and everyone who helped with the surgery. But the room facilities are all very poor.
Where Compassionate Care Meets Healing Excellence.
Your Pathway to Wellness Begins Here.
Sunrise Hospital, Seaport – Airport Road, Kakkanad, Kochi 682 030, Kerala, India A Unit of Sunrise Institute of Medical Sciences Pvt Ltd, Kerala, India.
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